Terms of Service

1. Agreement to Terms

By accessing or using the GloProx website, customer portal, or engaging our professional accounting and automation services, you agree to be bound by these Terms of Service and any associated Service Level Agreements (SLAs) executed between your company and GloProx Pty Ltd.

2. Scope of Professional Services

GloProx provides outsourced accounting, bookkeeping, process automation, ERP support, and management reporting services. Unless explicitly agreed in a separate formal Engagement Letter, GloProx does not provide formal legal counsel or definitive statutory auditing opinions. You remain ultimately responsible for approving tax lodgments and maintaining underlying source records.

3. Customer Responsibilities

To enable our team to meet agreed delivery SLAs (including the 5-day month-end close), client managers agree to:

• Provide timely access to read-only bank feeds, point-of-sale systems, and supplier invoice feeds.
• Review and authorize scheduled Accounts Payable batch payment files prior to bank processing cut-offs.
• Maintain confidentiality of portal login credentials and promptly notify GloProx of any suspected security incident.

4. Intellectual Property & Client Data

All source financial data, invoices, contracts, and company records uploaded by you remain your exclusive property. GloProx retains ownership of proprietary automation scripts, Power BI dashboard templates, and custom workflow architectures developed as general operational tools.

5. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of New South Wales, Australia. Any legal proceeding arising out of these terms shall be subject to the exclusive jurisdiction of the courts of New South Wales.